Privacy Policy

Last updated: August 5th, 2026

This Privacy Policy explains how the Caldeh print shop collects, uses, and protects your personal information when you visit caldeh.com or place an order.

1. Who We Are

The Caldeh print shop is operated by Cal Media LLC, registered in the United Arab Emirates, registration number 2643585, operating under the Caldeh brand name. For any questions about this policy or your data, contact us at prints@caldeh.com.

2. Information We Collect

When you place an order, we collect your name, email address, shipping address, and payment information. Payment details are processed directly by our payment provider and are not stored by us.

If you sign up for our newsletter, we collect your email address for that purpose.

We also collect standard analytics data when you browse the site, including your IP address, browser type, device information, and pages visited, via Squarespace's built-in analytics and Google Analytics.

3. How We Use Your Information

We use your information to process and fulfill your order, communicate with you about your order, send you our newsletter if you've signed up for it, and understand how visitors use our site so we can improve it.

4. Who We Share Your Information With

We share the information necessary to fulfill your order with the following parties:

Squarespace, our website and commerce platform, which hosts the site and processes checkout.

Gelato, our print-on-demand partner, which receives your shipping address and order details to produce and ship your print.

Our payment provider, which processes your payment.

Google Analytics, which receives anonymized browsing data to help us understand site usage.

We do not sell your personal information to third parties.

5. Cookies

Our site uses cookies for essential site functionality and for analytics. You can manage your cookie preferences at any time using the cookie banner shown when you first visit the site.

6. Data Retention

We retain your order information for as long as necessary to fulfill your order, comply with our legal and tax obligations, and resolve any disputes. Newsletter email addresses are retained until you unsubscribe.

7. Your Rights

If you are located in the European Union, the United Kingdom, or another jurisdiction with similar data protection laws, you have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request that your data be transferred elsewhere. To exercise any of these rights, contact us at prints@caldeh.com. You also have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Cal Media LLC is registered in the United Arab Emirates, and your information may be processed there. We also use service providers located in other countries, including the United States and within the European Union. Where personal data is transferred outside the European Economic Area, the United Kingdom, or Switzerland, we rely on the safeguards these providers have in place, such as Standard Contractual Clauses or, where applicable, certification under the EU-U.S. Data Privacy Framework, as set out in their own privacy policies.

9. Children's Privacy

The Caldeh print shop is not directed at children, and we do not knowingly collect personal information from anyone under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The version posted on this page is the one currently in effect.

11. Contact

Questions about this policy or your data? Reach us at prints@caldeh.com.